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ICICI Phone Banking Officer Job Recruitment Apply Now

ICICI Bank's Phone Banking Officers play a crucial role in delivering efficient customer service over the phone. They handle various banking queries, provide information on products and services, and assist with account-related issues. With a focus on customer satisfaction, these officers ensure a seamless banking experience through effective communication and problem resolution.

Brief details about this recruitment

Organization Name

ICICI Bank

Job Category

Bank

Job Designation

Phone Banking Officer

Job Type

Full time, Permanent Job

Who can apply this job

Any candidates from Banking financial / Real Estate / Pharma/ Other sales background may apply for the same.

Working days

6 Days

Experience

Fresher & Experience upto 06 years

Qualification

Graduate|Post Graduate

Age Limit

18 Years & above

Language

Hindi, English (& Others)

Salary

Excellent Salary

Walk-in or Online

Apply Online

Interview type

Telephonic/F2F

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You can find here for ICICI Bank Interview dates/roles responsibility/job location/interview address/Interview Date & Time. We request to the entire candidate please read all information below applying any jobs. We wish you all the best. You are the future of India, keep learning….

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Interview Dates:

Already Started.

Closing will be very soon.



Job Roles and 
Responsibilities

Customer Complaints/Queries:

  • Listen and understand customer concerns.
  • Resolve issues promptly and courteously over the phone.

Product and Service Info:

  • Offer clear and helpful information about bank products and services.
  • Assist customers in understanding features and benefits.

Cross-selling:

  • Identify opportunities to suggest additional banking products.
  • Provide details on benefits to encourage customer interest.

Please carry following documents when you come for the interview.

Carry your Updated Resume

Education & Qualification Documents

Experience Letter

PAN Card & Aadhaar Card is mandatory

Relieving Letter & Payslip ( For Experiences candidates only)

Any other documents related to this job

Interview Address & HR Contact Number
Apply Now

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